Privacy Policy

Entrapris Pte. Ltd. ("Entrapris," "we," "us," or "our") operates the ENTRAPRIS platform and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our applications, or interact with our services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

We may collect the following categories of information:

• Account information such as name, email address, company name, job title, and login credentials.
• Billing and subscription details including payment method information processed by our payment providers.
• Usage data such as feature interactions, log files, device information, IP address, and browser type.
• Communications you send to us, including support requests, demo inquiries, and feedback.
• Content you upload or create within the platform, such as business records, documents, and workflow data.

We use collected information to:

• Provide, operate, and maintain the ENTRAPRIS platform and related services.
• Process subscriptions, authenticate users, and manage accounts.
• Improve product performance, develop new features, and conduct analytics.
• Respond to inquiries, provide customer support, and send service-related communications.
• Detect, prevent, and address security incidents, fraud, and abuse.
• Comply with legal obligations and enforce our terms and policies.

Where applicable under data protection laws such as the GDPR, we process personal data based on one or more of the following legal bases: performance of a contract, legitimate interests, compliance with legal obligations, and consent where required.

We do not sell your personal information. We may share information with trusted service providers who assist us in operating our platform (such as hosting, analytics, payment processing, and email delivery), subject to contractual confidentiality and security obligations.

We may also disclose information when required by law, to protect our rights, or in connection with a merger, acquisition, or sale of assets.

We retain personal information for as long as necessary to provide our services, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and applicable legal requirements.

We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data, as well as the right to data portability and to withdraw consent where processing is based on consent.

To exercise these rights, contact us at privacy@entrapris.com. You may also have the right to lodge a complaint with your local data protection authority.

Your information may be processed in countries other than your country of residence. Where required, we implement appropriate safeguards for cross-border data transfers in accordance with applicable data protection laws.

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Material changes may be communicated through additional notice where appropriate.

If you have questions about this Privacy Policy or our data practices, contact us at:

Entrapris Pte. Ltd.
21 Bukit Batok Crescent #09-79
Singapore 658065
privacy@entrapris.com